TDT Corp - Predictive Analytics, Consulting Services, Transformation

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  • Additional Solutions
     
     
  • Airlines
    Airline Contact Centers
    With skilled resources, state-of-the-art infrastructure, quality focus and rigorous process conforming to international standards and best practices, TDT's partner and India-based contact centers have been providing services to some of world's most reputed airlines and travel industry clients.
    Airline Services
    Our resources excel in managing system wide Airline Back Office Services
    Airlines Distribution Systems
    Airlines today are looking for a state-of-the-art industry standard reservation system enabling them to sell their inventory directly to their customers and simultaneously handle their operations in real-time seamless manner all with the same integrated system.
    Departure Control System
    Our Departure Control System entails the automation of all processes related to an Airlines' Airport management operations. This web-based system is integrated with the Airline Control Manager (ACM) and the Internet Reservation Engine (IRE) in a synchronous manner for verification and updation of passenger and baggage upload data with reference to PNR specifications.
    e-Ticketing
    TDT through its best in class partners offers a hosted Electronic Ticketing implementation based on open technology system. It consists of an ET Server (ETS), having ET database and application loaded on it. This server can be linked to Airliner Existing System to make Airlines ET enabled and complies with the IATA 2007 Deadline.
    Frequent Flyer Program Management
    TDT has proven capabilities in achieving a high degree of customer satisfaction in the frequent flyer programs it manages for its airline clients.
    Revenue Management
    Airlines face an enormously complex problem of capturing the greatest revenue yield from every flight departure, not selling too many seats at a low price and turning away higher priced demand and not offering a too-high price that results in lost demand and too many empty seats. Our Revenue Management System is based on decades of experience in the travel industry.
    TPF/ALCS, MVS Development
    In today's competitive environment, it is critical to keep organizational IT spend as low with a challenge of ever-changing technology and methods of IT deployment in the airline and travel industry. It becomes especially more difficult when it comes to the legacy but critical Mainframe TPF system.
    Travel Application Interfaces
    TDT has in-depth the experience of creating several e-business solutions for airlines, travel agencies, hotels, car hire companies and travel corporations that involve interfacing of applications and customization to suit their needs and business processes.
    Travel Technology Consulting
    Utilizing its network of expertise, TDT has the capability of providing business-consulting services of a wide magnitude.
     
     
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  • Analytics
    Career Opportunities
    Active TDT Job Opportunities
     
     
  • Business Process Transformation
    Airline Contact Centers
    With skilled resources, state-of-the-art infrastructure, quality focus and rigorous process conforming to international standards and best practices, TDT's partner and India-based contact centers have been providing services to some of world's most reputed airlines and travel industry clients.
    Airlines Services
    Our resources excel in managing system wide Airline Back Office Services
    Baggage Services
    The Baggage Service Call Center is responsible for handling external customer inquiries regarding mishandled baggage. This process is scheduled to be staffed 24 hours per day 7 days per week.
    Fares & Rate Loading
    Travel agencies and other travel entities are always on the look out for the best fares for their customers, and to do so, they negotiate good deals from the airlines that offer private fares to a select group of travel agencies. Securing a good deal from an airline is half the battle won, the other half is to manage the same and offer it to the customers without any errors.
    Hotels, Cars, Tour Operators, Cruises, Travel Agencies
    Utilizing TDT's partner state-of-the-art infrastructure at its India-based contact centers helps to deliver quality services to international travel organizations.
    Rules Coding & Quality Checking
    TDT Rules Coding services enable clients to outsource the entire process of checking the fares, their respective fare basis codes and rules, filed by various airlines with ATPCO, interpreting the rules and the fares basis codes and updating the same for usage on the GDS.
    Strategic Industry Relationships
    Our existing relationships within the travel industry are priceless and provide significant value to what TDT can do for you.
    The Queue 30
    The Queue 30 Process involves the re-issue and revalidation of ticket itineraries on Voluntary Changes in the itinerary that are performed on the desk.
    The Rate Desk
    The highly specialized Rates Desk team provides secondary level trouble shooting on fare construction and setting up of Prepaid Ticket Advises for an airline's front line agents and vendors located at different offices in designated markets.
     
     
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  • Consulting & Process Transformation
    Business Development
    We offer our clients total flexibility, managing as much or as little of the business development opportunity and process as is required, from basic qualification, identification of business or market opportunity to conducting contract negotiations and closing deals.
    Business Translation Capability / Long-term Strategic Planning
    The TDT team provides strategic planning and guidance to help your company determine where your company should be and how to get there.
    Computer Modeling
    Our computer modeling expertise allows us to develop several models for corporations, agencies, and supplier relationships and to illustrate the associated business and financial impact.
    Cost Management
    For travel management companies, e-commerce portals, and other travel suppliers, the competitive landscape has become increasingly intense. Commission reductions, labor-intensive service commitments, outdated technology, and a shrinking bottom line mean that companies providing travel related services must find new, cost-efficient ways to bring value and services to their customers.
    Customer Relationship Management
    Integrated Customer FeedbackTM (ICF) is a solution that facilitates ongoing customer feedback about initiatives, marketing programs, promotions or other service-driven actions.
    Global Sourcing/Negotiation
    When you consider what your company risks every day, does it make sense to risk negotiating a Travel supplier contract without an expert on your side? Without the knowledge of what is possible in the current market? Without the leverage to get the contract you deserve? Not in our book.
    Industry Business Model Expertise
    It takes the strategic mind and understanding of our team to help you determine where you fit in the Travel Industry business model and how to sustain your role.
    Strategic Industry Relationships
    Through the years the TDT team members have encountered many other professionals along their individual career paths; they have nurtured relationships that exist in a reciprocal sense today.
    Strategy Development
    We can help improve your overall business and financial performance by identifying and implementing corporate, commercial, network, product and operations strategies appropriate to your unique environment.
    Technology Assessment
    Travel Distribution & Technology can provide you with a Business Execution Framework which takes AIM - Architecture, Integration, and Management - at your current technology solutions. This comprehensive evaluation of your system solutions will ensure you are well positioned to capitalize on the opportunities of today and tomorrow.
    Travel Industry Sector Experience
    The TDT team has over a combined 150 years of experience in the travel industry in business development, process, management and the intricacies of how the industry works.
    Travel Systems Experience
    Each member of the TDT team has spent significant time working for or working with each of the major Global Distribution Systems.
     
     
  • GDS & Other Distribution Systems
    Business Process Outsourcing (BPO)
    BPO takes on many faces and can be broadly categorized as Customer-facing Sales & Servicing as well as Back Office Transaction Processing services
    Enterprise Management Solutions
    TDT offers a state-of-the-art solution that integrates enterprise-wide business processes for GDS' National Distribution Companies (NDC) and their Sales & Marketing Offices.
    Fares Loading
    Travel agencies and other travel entities are always on the look out for the best fares for their customers, and to do so, they negotiate good deals from the airlines that offer private fares to a select group of travel agencies. Securing a good deal from an airline is half the battle won, the other half is to manage the same and offer it to the customers without any errors.
    Mainframe TPF/ALCS Development
    With an increasing focus on cost-reduction on IT spend, even while retaining control on mission critical projects, airlines are finding that outsourcing production control, development and testing work on Mainframe TPF is today a critical imperative.
    Rules Coding & Quality Checking
    TDT Rules Coding services enable clients to outsource the entire process of checking the fares, their respective fare basis codes and rules, filed by various airlines with ATPCO, interpreting the rules and the fares basis codes and updating the same for usage on the GDS.
     
     
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  • Home
    TDT - Your high performance partner
    Decision making has never been more critical for success in business than today.  Your immediate and future success can come down to one decision at any given time.  Business Analytics embeded in your business process.  Predictive Analytics and modeling provide you the means to compete in this ever changing world.
     
     
  • Hotels, Car Rentals, Cruises, Tours
    Business Process Outsourcing (BPO)
    BPO takes on many faces and can be broadly categorized as Customer-facing Sales & Servicing made up of voice-based processes and Back Office Transaction Processing services (Non voice processes).
    Custom Development
    TDT understands the global developments affecting the Travel Industry, the need to operate at a profit putting pressure on costs and the importance of automating manual processes.
    Enterprise Management Solution
    TDT offers state-of-the-art solutions that integrates enterprise-wide business processes for a GDS' National Distribution Companies (NDC) and Sales & Marketing Offices. The solution is modular and it covers all functions viz. sales, customer services (including help desk, technical support and training), planning, procurement and inventory management.
    Internet Booking Engine
    The Internet Booking Engine solution framework - "ConneXion" - helps travel services providers enhance their customer reach through an extended distribution system, offer richer customer experience, while leveraging state-of-the-art technologies.
    Web Services
    TDT has several years experience in delivering projects based on open systems technologies, with expertise in J2EE/Java, Web Services, Microsoft .NET and other emerging technologies. Our project teams have worked on various combinations of platforms, application servers and databases to deliver end-to-end enterprise solutions.
     
     
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  • IT Services
    Airlines Distribution Systems
    Airlines today are looking for a state-of-the-art industry standard reservation system enabling them to sell their inventory directly to their customers and simultaneously handle their operations in real-time seamless manner all with the same integrated system.
    Application Maintenance
    TDT provides varied levels of support and enhancement from handling initial service desk queries and correcting application errors, to preventative maintenance, for both legacy Mainframe and Open Source technology application systems.
    Business Continuity Services
    Business Continuity Services from TDT are specially designed keeping in mind the needs and constraints of airlines and the travel industry, provide a transparent fail-over for your critical services, thus providing seamless experience to the end users in the event of a disaster.
    Custom Application Development
    Our onsite delivery model ensures a high-quality delivery within agreed timeframes - consistently.
    e-Ticketing
    "100% commitment to e-Ticketing by the end of 2007" - an approved statement at the annual meeting of the International Air Transport Association (IATA). As per by IATA, e-Ticketing will save the industry up to US$ 3.0 billion per year.
    Enterprise Management Solution
    TDT offers a state-of-the-art solution that integrates enterprise-wide business processes for a GDS' National Distribution Companies (NDC) and Sales & Marketing Offices.
    Infrastructure Management
    In the current 24x7x365 business environment, the setup, management and continuous maintenance of IT Infrastructure are very critical for success.
    Internet Booking Engine
    The Internet Booking Engine solution framework - "ConneXion" - helps travel services providers enhance their customer reach through an extended distribution system, offer richer customer experience, while leveraging state-of-the-art technologies.
    Loyalty Management Program
    TDT offers a premier loyalty program management framework - ePoints Manager(TM) helps airlines and travel services providers create, run and maintain a loyalty program on the fly. ePoints Manager is a highly powerful, flexible and scalable software solution framework that enables travel suppliers to create and maintain customer loyalty by offering recognition, awards and incentives.
    Product Development
    TDT has helped its clients define innovative product features and functionalities to meet the evolving market demands, ahead of their competition while reducing their market and technology risks.
    Revenue Management
    Airlines face an enormously complex problem of capturing the greatest revenue yield from every flight departure, not selling too many seats at a low price and turning away higher priced demand and not offering a too-high price that results in lost demand and too many empty seats.
    Technology Application Development
    Enterprises have significant investments in IT assets to execute their business and derive appropriate returns.
    Testing & Validation
    Our Software Quality Assurance approach focuses on the need for consistent and thorough quality assurance processes, standards, and guidelines. Implemented through test planning and management, an independently executed software testing process becomes a key element in ensuring quality in mission-critical projects and the long-term success of any organization.
    TPF/ALCS, MVS Services
    In today's competitive environment, it is critical to keep organizational IT spend as low with a challenge of ever-changing technology and methods of IT deployment in the airline and travel industry. It becomes especially more difficult when it comes to the legacy but critical Mainframe TPF system.
    Travel Agency Automation
    TDT offers a state-of-the-art solutions that integrates enterprise-wide business processes for Travel Agencies.
    Web Services
    TDT has over 600 person-years experience in delivering projects based on open systems technologies, with expertise in J2EE/Java, Web Services, Microsoft .NET and other emerging technologies. Our project teams have worked on various combinations of platforms, application servers and databases to deliver end-to-end enterprise solutions.
     
     
  • Our Company
    Bob Taylor
    InterGlobe Technologies
    InterGlobe Technologies (IGT) is a leading global travel technology company, based out of Gurgaon, India, with integrated Information Technology Solutions (IT), Business Process Outsourcing (BPO) and Consulting Services offerings across the Travel domain.
    Karen Wira
    Karen Wira has extended experience in all aspects of marketing and business development and is a professional marketer and visionary who has more than 20 years in key marketing and technology positions with Fortune 500 companies.
    Mary Jo Becker
    Mary Jo Becker brings over 25 years of experience in developing and managing Information Systems across a variety of industries. She has held Director, Senior Management, and Database Management positions with Galileo International, Harris Semiconductor, Cap Gemini, and Storage Technology.
    Michael G. Foliot
    Michael G. Foliot brings 25 years of experience and results in financial services, travel distribution, automation and analytics areas both domestically and international.
    Samir (Sam) Andraos
    Educated at the Escola Superior de Marketing in Brazil and McGill University, Sam Andraos brings to TDT more than 25 years experience in the travel industry.
    Zolon A. Wilkins III
    Zolon A. Wilkins III has performed a number of strategic leadership roles in the travel distribution industry that include President and CEO of Lexington Services Corporation.
     
     
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  • Support Documentation
    How do I change my password?
    How do I change my password?
    How to add a new page
    How to add a new page
    How to add images to pages
    How to add images to pages
    How to edit existing pages
    How to edit existing pages
    How to upload a file
    How to upload a file
    Manage Categories
    Manage Categories
    Membership levels and access privileges
    Membership levels and access privileges
    Modify membership details
    Modify membership details
    Navigation
    Navigation
    WYSIWYG Editing Tools
    WYSIWYG Editing Tools
     
     
  • Travel Agencies and Online Portals
    Agency Back Office Automated Systems
    TDT offers a state-of-the-art solution that integrates enterprise-wide business processes for Travel Agencies. The solution is modular and covers all functions viz. ticketing, cargo, warehouse, tours, shipping etc.
    Custom Development
    TDT understands the global developments affecting the Travel Industry, the need to operate at a profit putting pressure on costs and the importance of automating manual processes. There has been a huge demand on the underlying IT solutions due to increasing competition and growing operating costs. In this scenario where our clients face constant pressure to reach more customers, we help them streamline internal operations within their budgetary limitations.
    Enterprise Management Solution
    TDT offers state-of-the-art solutions that integrates enterprise-wide business processes for a GDS' National Distribution Companies (NDC) and Sales & Marketing Offices. The solution is modular and it covers all functions viz. sales, customer services (including help desk, technical support and training), planning, procurement and inventory management. The suite of offering also extends to providing productivity analysis module and profitability analysis framework, with a focus to achieve accurate market forecasting and reports for quick and informed decision making.
    Fares Loading
    Travel agencies and other entities are always on the look out for the best fares for their customers, and to do so, they negotiate good deals from the airlines that offer private fares to a select group of travel agencies; they acquire powerful search tools that look for the lowest rates across the Internet. Securing a good deal from an airline is half the battle won, the other half is to manage the same and offer it to the customers without any errors.
    Internet Booking Engine
    The Internet Booking Engine solution framework - "ConneXion" - helps travel services providers enhance their customer reach through an extended distribution system, offer richer customer experience, while leveraging state-of-the-art technologies.
    Rules Coding and Quality Checking
    TDT Rules Coding services enable clients to outsource the entire process of checking the fares, their respective fare basis codes and rules, filed by various airlines with ATPCO, interpreting the rules and the fares basis codes and updating the same for usage on the GDS.
     
     
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  • Travel Technology Providers
    Business Continuity Services
    Despite best efforts, unplanned events such as fiber cuts, malicious attacks, or unsuccessful code upgrades can cause unscheduled downtime.
    Custom Development
    We build solutions on a wide array of technology platforms and within numerous functional areas in the travel industry.
    Infrastructure Management
    In the current 24x7x365 business environment, the setup, management and continuous maintenance of IT Infrastructure are very critical for success.
    Product Development
    TDT has helped its clients define innovative product features and functionalities to meet the evolving market demands, ahead of their competition while reducing their market and technology risks.
    Testing & Validation
    Our Software Quality Assurance approach focuses on the need for consistent and thorough quality assurance processes, standards, and guidelines. Implemented through test planning and management, an independently executed software testing process becomes a key element in ensuring quality in mission-critical projects and the long-term success of any organization.
     
     

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